Shipping Policy
Before your order is shipped, gooddiy.com has to process your order and put all your items through its strict quality control tests. Because of this, Total Delivery Time is different from shipping time alone.
*Total Delivery Time = Handling Time + Shipping Time
1. PROCESSING TIME
It normally takes 2-4 work days for us to process your order. The processing time depends on the quantity of items. Please note that this does not include holidays.
2. SHIPPING TIME
UNITED STATES
| Carrier | Delivery Time | First Weight Cost | Additional Weight Cost |
| US post | 10-15 Business Days | 0.1 KG : $3.55 | $0.9 Per 0.1 KG |
| Air Freight | 8-11 Business Days | 0.5 KG : $14.46 | $4 Per 0.5KG |
| DHL Express | 3-5 Business Days | 0.5 KG : $23.61 | $2-$5 Per 0.5 KG |
| UPS IP | 5-7 Business Days | 2.5 KG : $30.19 | $2-$10 Per 0.5 KG |
| Ship by Sea | 25-35 Business Days | 6 KG : $35.08 | $3 Per 1 KG |
UNITED KINGDOM
| Carrier | Delivery Time | First Weight Cost | Additional Weight Cost |
| Postal packet | 10-14 Business Days | 0.1 KG : $3.33 | $0.9 Per 0.1 KG |
| Fedex IP | 5-8 Business Days | 0.5 KG : $16.7 | $3-$13 Per 0.5 KG |
| DPD | 9-13 Business Days | 0.5 KG : $10.22 | $2-$5 Per 0.5 KG |
| Air freight | 12-18 Business Days | 3 KG : $26.15 | $7 Per 1 KG |
| DHL Express | 4-7 Business Days | 10.5 KG : $107.49 | $3-$4 Per 0.5 KG |
| Ship by Sea | 35-45 Business Days | 21 KG : $61 | $3 Per 1 KG |
CANADA
| Carrier | Delivery Time | First Weight Cost | Additional Weight Cost |
| Postal packet | 13-18 Business Days | 0.1 KG : $4.84 | $1 Per 0.1 KG |
| Fedex IP | 6-8 Business Days | 0.5 KG : $16.4 | $3-$6 Per 0.5 KG |
| DHL Express | 5-7 Business Days | 0.5 KG : $23.61 | $2-$5 Per 0.5 KG |
| UPS IP | 6-8 Business Days | 2 KG : $31.44 | $3-$5 Per 0.5 KG |
| Ship by Sea | 35-45 Business Days | 21 KG : $81.3 | $4 Per 1 KG |
AUSTRALIA
| Carrier | Delivery Time | First Weight Cost | Additional Weight Cost |
| Postal packet | 12-16 Business Days | 0.1 KG : $8.05 | $0.3 Per 0.1 KG |
| Fedex IP | 7-9 Business Days | 0.5 KG : $18.82 | $2-$6 Per 0.5 KG |
| DHL Express | 6-8 Business Days | 0.5 KG : $29.85 | $8-$10 Per 0.5 KG |
| Toll Global Expres | 9-12 Business Days | 0.5 KG : $13.84 | $3-$5 Per 0.5 KG |
| Ship by Sea | 40-50 Business Days | 21 KG : $118.5 | $5 Per 1 KG |
IRISH
| Carrier | Delivery Time | First Weight Cost | Additional Weight Cost |
| Postal packet | 12-16 Business Days | 0.1 KG : $4.81 | $1 Per 0.1 KG |
| DHL Express | 4-7 Business Days | 0.5 KG : $25.7 | $3-$6 Per 0.5 KG |
| Air Freight | 12-18 Business Days | 3 KG : $33.54 | $7 Per 1 KG |
| Fedex IP | 5-9 Business Days | 21KG : $172.65 | $8 Per 1 KG |
NEW ZEELAND
| Carrier | Delivery Time | First Weight Cost | Additional Weight Cost |
| Postal packet | 12-16 Business Days | 0.1 KG : $3.9 | $1 Per 0.1 KG |
| DHL Express | 6-8 Business Days | 0.5 KG : $29.85 | $7-$10 Per 0.5 KG |
| Fedex IP | 7-9 Business Days | 0.5KG : $18.82 | $3-$6 Per 0.5 KG |
3.Orders Tracking
You will be sent at least 2 emails for each order you place:
Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For exact locations of your shipment, please track your items on the carrier's official website.
You can visit our online Order Status to view the most up-to-date status of your order. Sign in with your Gooddiy account and password to get a summary of past orders by visiting our Track Your Order Page for detailed steps of order tracking.
Note：
Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
Please make sure the email address is correct on your order to receive the order confirmation and shipping confirmation emails.
We are not responsible for any return shipping cost if product didn’t meet your expectation nor placed a wrong order after order has been shipped out.
