FAQ
Q1: How long does it take to process my order?
Since there are time differences from New York to Beijing, it usually takes about 24-48 hours for us to process the order.
Q2: How long will it take to receive my order?
Please note that delivery time = processing time + shipping time (excluding any customs delays, weekends, holidays and unforeseen circumstances). For more details, please refer to the following information: /shippings
Q3: What are the prices of your products?
All products are at factory price with good quality
Q4: How to get the best deal?
We provide 5% off for first order and our VIP member will enjoy different discount on items according to the VIP level . Also we will provide discount during our activities,and will inform you via email.
Q5: Do you have MOQ (Minimum Order Quantity)?
We dont have MOQ , even if you purchase one piece also can enjoy the factory price. You can try our product and service in a easy way .
Q6: Can you deliver to my country?
We can ship to all countries/regions with DHL, the United States, the United Kingdom, France, Spain, Mexico, Germany, etc.
Q7: Can I put my own brand/logo on the package you send?
Yes, you can put your own brand /logo on items , but the MOQ is 240 peice for each style , also you need to provide the design and pay for the charges
Q8: Can you make insert cards, customized packages for me?
Yes, we can put your thanks or brand card into the package. We provide custom-made brand packages, but the MOQ is 240 piece for each style.
